Frequently asked questions

No. Burbank Roofing is a free referral service. We connect you with one independent local roofing contractor, and that business does the work, gives the estimate, and is responsible for its own license, permits, insurance, and workmanship.

Nothing. Using the website and submitting a request are free for homeowners, and you are never obligated to hire anyone. Providers support the service. See our referral disclosure for details.

We share your request with one independent local provider who serves your area, not a long list of companies.

Burbank and 24 nearby neighborhoods and communities, including Magnolia Park, Rancho Equestrian, Burbank Hills, Media District, Downtown Burbank, Northwest Burbank, Toluca Lake, Glendale.

Ask the provider for its California contractor license number and look it up on the Contractors State License Board website, cslb.ca.gov. Ask for proof of insurance and get a written estimate before work starts.

No. Costs vary too much from home to home to publish useful numbers. Only a written estimate from a provider who has seen the job is reliable.

Yes, and say it is urgent in the details box. Availability depends on the provider and the day, so we can't promise a response time. If there is immediate danger, call 911 first.

It varies widely with the size and pitch of the roof, the material, how many layers must come off, the condition of the deck, and code items like fire rating or ventilation. The only reliable number is a written estimate after a contractor inspects your roof.

In most cases, yes. Re-roofing generally requires a building permit from the City of Burbank, or from the City of Los Angeles, Glendale, Pasadena, or Los Angeles County if you live outside Burbank. The contractor normally pulls the permit.

Many hillside areas are mapped as Very High Fire Hazard Severity Zones, where a Class A fire-rated roof assembly is typically required on re-roofs. Tile, many asphalt shingles, and metal can reach Class A as part of a listed assembly. Confirm with the contractor and the city for your address.

It depends on your policy and the cause. Sudden wind or tree damage is often treated differently from wear and tear. Take photos, prevent further damage if you can do so safely, and read your policy or call your agent before signing anything.